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The Mini Mocha Cream Collection
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-Take with you on the go.
-Just the right size for your purse or briefcase
-Ran out of lip moisturizer use your nosy butter instead
-Keep the jar and refill from your larger one
-Perfect size for traveling
Shipping Countries: United States (US)
Ready to ship in 1-3 business days
We strive to create quality, handmade products using a careful selection of butter and oils.
Our Whipped Shea butter uses a combination of Shea Butter and Coconut Oil. Shea butter has a melting point of 95 degrees Fahrenheit and Coconut Oil's melting point is 76 degrees Fahrenheit.
It is best to store our Whipped Shea Butter products in cooler room temperatures from 68-76 degrees Fahrenheit.
During the spring and summer seasons especially we take general precautions when shipping Whipped Shea Butter.
We highly recommend ordering our whipped products to be delivered to an address where items will NOT be left in the heat for long periods of time.
We CANNOT accept returns and we DO NOT apply refunds for products left outside to melt.
This should not at all discourage customers from ordering our super moisturizing butter! A great characteristic of natural butter and oils is that they retain their qualities in both liquid and solid forms. They can easily be transformed back to a more solid form by refrigeration (gently stir cream first) or just storing them in a cool, dark place.
We utilize USPS 2-3 Day Priority Mail to ensure speedy delivery. We may encourage all orders containing Whipped Shea Butter based products, Raw Shea Butter, Natural Healing Balm, and Lip Scrub to ADD "Confirmation Signature" as it allows you or a member of your household to sign for your package so your package never sits in your mailbox. The current USPS Confirmation Signature online rate is $2.60.
An alternative to adding "Confirmation Signature" is to contact your local post office and request your package to be held for pickup!
After placing your order, please check your emails for your order confirmation as well as tracking information and delivery status. If you decide not to add the Confirmation Signature option to your package, we encourage you NOT to leave any of your Xpressive Mocha products sitting outside in the heat.
*Shipping carriers like USPS, UPS, and DHL will add peak surcharges to shipping costs during the holiday season. Peak surcharges are being applied due to an increased volume of shipments and are applicable wherever shipping labels are purchased.*
Here is an overview of what to expect by carrier:
Carrier Peak Surcharge Effective Date
USPS- Additional $0.24-$0.40, depending on service October 18 - December 27, 2020
UPS- Surcharges do not apply for Shopify Shipping N/A
DHL -Express Additional $0.09 per lb Currently in effect. End date TBD.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as body butter, oils, hair care, beard care, and sprays cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
products with obvious signs of use boutique items that have been opened
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and await further instructions from the customer service.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should send an email to email@example.com and await further instructions from customer service.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Please make sure to contact vendor for specific refund policy.
Vendors are not required to accept returns, exchanges, or provide a refund unless stated in their shop policies.
If the seller is willing to accept returns, be sure to settle on the details in an email before returning the item:
- Where you should send the return
- What time frame does the seller wish to receive the return
- Who will be responsible for the cost of return shipping, if not written in the shop’s policies
- What shipping method to use
If the seller doesn’t accept returns?
If after contacting the seller and the seller does not allow refund or returns, please contact ArtisanDaily.com using Contact Us form at your earliest convenience if any of the following is true:
- You never received your order
- Your order was not as it was described
- If you felt the seller did not act with integrity
- Seller did not respond in a timely basis
Each seller is responsible for their own store. However, integrity and quality service are minium expectations for vendors to participate on ArtisanDaily.com.